EVERY DAY OFFER: Makeup.com offers FREE standard shipping within the United States for orders over $60* (excluding items from our Fragrance, Jewelry or Prestige Brand sections). For shipments less than $60, or orders containing only Fragrance, Jewelry or Prestige Brand items, there is a standard ground shipping charge of $5.99.
*Free shipping is calculated on order total AFTER coupons & discounts have been applied.
48 Continental States
UPS Ground (2-7 business days) $5.99 FREE on qualified orders over $60!
UPS 3 Day Air (3-4 business days) $12.99
UPS 2 Day Air (2-3 business days) $14.99
UPS Next Day Air (1-2 business days) $29.99
To Hawaii, Alaska, US Territories & Military APO/FPO
USPS Priority Mail (10-14 business days) $5.99 FREE on qualified orders over $60!
Fragrance, Jewelry & Prestige Brand Orders
Fragrance items, Jewelry items and most Prestige Brand items are not shipped from our main warhouse and will be shipped separately from other products on our site. Fragrance, Jewelry & Prestige Brand items are not eligible for free or expedited shipping, free samples, or for shipping outside the United States.
Order Tracking
Orders are normally processed and shipped within 1 business day of receipt*. An email will be sent to the email address you provide to inform you of your tracking number(s), or, if you created a Makeup.com account, you may login to view your tracking information and order status.
If you have not received a tracking number within 3 business days of placing your order, please email our Customer Care Department at 
International Shipping (Outside of the USA)
Makeup.com has partnered with a trusted third-party company, iShopUSA, to fulfill orders for our international customers. Simply add items to your Makeup.com shopping cart as usual, and select the “International Checkout” option when you are ready to finalize your order. The items will be automatically transferred into an iShopUSA cart. You may pay with International credit cards, PayPal, and bank wire transfers. iShopUSA will process your payment and guarantee your delivery. Once your order is completed, all inquiries should be directed to the iShopUSA Customer Service Department here: http://www.ishop-america.com/contact.php
Please note that International shipping, handling, and duties and taxes are the responsibility of the customer. iShopUSA will provide you with an estimate of your landed costs and offer you the ability to pre-pay your customs charges during your checkout process.
Exemptions on International Shipping
Unfortunately, due to international transport regulations, fragrances and select other items on our site (depending upon ingredients) are not eligible to be shipped outside of the United States. These items will be clearly marked within the description as US Only.
Office Hours
| Customer Care Center Hours |
9am to 5pm Pacific Standard Time, Monday through Friday
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| Live Chat: |
Click here to chat with one of our customer care agents |
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| General Inquiries Email: |
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| Return Authorization Request Email: |
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| Toll Free: |
1-866-347-5056
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